Ordering Information

The beauty of an online store is that you can order anytime that suits you, by shopping cart, by email, by telephone (during business hours), or by simply downloading our Order Form below.

On receipt of an order, we will respond by email or phone to advise availability, shipping and confirm total cost of order. Your return confirmation will be required before proceeding with processing the order.

Prices and shipping costs are subject to change without notice.

We reserve the right to change design, material, specification of any product without notice. Specification, information and illustrations provided on this website are given in good faith. At times illustration colours may not reflect the true and actual colour of items as this may be affected by external sources.

It is your sole responsibility for making purchase decisions based on the information supplied on this website. The material, information supplied is for general information only and should not necessarily be relied upon for making decisions without further consultation.

Download Order Form

Shipping & Deliveries

Orders are mostly dispatched throughout Australia and overseas via TOLL and TNT. We also use the services of Australia Post where required. We reserve the right to nominate our carrier of choice at any time and you will be advised of the carrier selected for your order.

All shipping is at the particular carrier's rates and requirements. All shipping costs including insurance surcharges are payable by the customer and are additional to the cost of items purchased.

Overseas consignments may be subject to import/customs regulations and duties as applicable and payable at the destination points and remain the sole responsibility of the customer.

Transit Insurance is optional for all consignments within Australia and is the customer's responsibility to request and incur additional cost for insurance cover applicable to different carriers. Insurance is generally mandatory for overseas consignments and will be included in the shipping charges.

Once a consignment is handed over to the care of a carrier for dispatch, we cannot be held liable for any loss or damage to goods whatsoever whilst in transit or in the care of a third party.

Delivery times are always subject to a carrier's scheduling, we therefore cannot control goods in transit but we can advise on expected delivery times and generally assist with tracking information.

Payment

Prices shown are in $AUD and include 10% GST applicable in Australia. Overseas purchases are excluded from GST.

Payment in $AUD may be made by electronic bank transfer, credit card (Master or Visa), PayPal, money order or cheque. All monies to be cleared prior to the dispatch of any goods. We reserve the right to nominate payment method for overseas orders.

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